Overview
Unifying a Complex Brand and Product Ecosystem
The Challenge
The primary obstacle for Doyon Baking, a legacy industrial manufacturer with $40 million in annual revenue, was an antiquated, fragmented digital presence hosted across multiple disparate platforms. Built on an elementary page-builder framework, the legacy CMS was labor-intensive to maintain, rendering product and resource updates a significant operational challenge. Furthermore, a clunky and convoluted user experience (UX) from the homepage to the product detail pages (PDPs) obscured user journeys and hindered navigation. This inefficient digital infrastructure failed to support Doyon’s position as a premier global provider of commercial baking systems, resulting in optimal user frustration and lost engagement opportunities.
Our Solution
WiserSites engineered a sophisticated, custom-designed web platform that completely aligns with Doyon Baking’s brand standards while centralizing operations into a single digital architecture. The overhauled UX introduces an intuitive navigation model that accelerates the customer journey directly to critical product detail pages. By integrating an enterprise-wide resource library, the platform optimizes self-service capabilities for both field representatives and clients, significantly reducing corporate support overhead. Additionally, the implementation of a sustainable “click-and-brick” plugin seamlessly bridges online engagement with dealer channels, driving operational efficiencies and expanding market capture.

Janice Marcum
Frank Gainsford
Case Studies
Real Results for Real Manufacturing and Distribution Teams.
See how strategy, design, and technical execution come together to deliver measurable results and long term growth.
